Tropical Paradise w/ 7 bedrooms and 9 baths

We had a mostly positive family stay at this large, well-laid-out property, which worked nicely for our group. The pool was excellent—clean, enjoyable, and a real highlight of the trip. The pool patio was ideal for gathering everyone for evening meals and relaxing together. Having multiple washers and dryers in the garage was incredibly convenient for a big family.That said, several maintenance issues and listing inaccuracies detracted from the experience:• The property was advertised with a generator and a theater room. Unfortunately, the generator was not hooked up, and the theater room was filled with boxes and completely unavailable. We were not notified of either issue beforehand, which was disappointing given how prominently they were featured.• In the pool house, the shower in one bathroom leaked directly through the floor, dripping water onto the nightstand in the basement bedroom below.• One of the beds in the pool house was broken and uncomfortable to use.• The kitchen sink in the main house leaked profusely on one side, causing standing water in the cabinet underneath.• All of the kitchen cabinets were missing handles, making them difficult and awkward to open.• The outdoor grill was non-functional—the gas line had been cut—and we received no prior warning about this either.Despite these problems, the property has strong potential. With proper maintenance, updated listing details, it could be an outstanding choice!

The host was very responsive, however, there were many issues that remained unsolved. The house is beautiful, but unkept. The entire house was disgustingly dirty. There is mold on all of the windows, roaches in the sofas, drawers had droppings, and many things were broken. There are leaks in 2 of the 4 rooms in the guest house. There was also no hot water in 2 of the 4 rooms, presumably due to a broken pipe that was leaking. The microwave in the guest is broken and there was a toaster oven in the main house that was unusable because it was so dirty. This house has not been cleaned in a very long time. There is no place to put clothes in any of the rooms so we were living out of suitcases for 2 weeks. Three guests left early and rented elsewhere. I can provide photos of everything. The grill was also so dirty that we did not use. The photos used in the ad for this house must be old or photoshopped.